Operations & systems for small businesses
If your business stops when you take a day off, that’s the problem.
You don't have a delegation problem. You have a nothing-is-written-down problem. We map how your business runs, fix what breaks, and build the systems that let it run without you in every step.
Next open: Tue, Oct 20 at 1:20 PM
Meet the operator who builds it with you, and stays.
Sound familiar?
Each of these costs you hours a week you don't get back.
- 01
Every question ends up on your phone.
Your team can't move without checking with you.
- 02
The how-to lives in your head.
Nothing is written down, so nobody can do it your way.
- 03
You hired help and still do the work.
Training takes longer than doing it, so you do it.
- 04
Six tools, and none of them talk.
You copy the same info between apps every day.
Same business. Different week.
The goal is simple: fewer things that need you.
+16 more+14 more
What you keep
What you walk away with.
Not a binder of advice. Working pieces your team can use the day we hand them over.
Built to run without you. Simple enough that your team actually uses it.
Every engagement leaves the work written down, owned, connected, and measured. It stays yours whether or not we do.
Outcome: fewer things that need you.
- 01Written downYour core processes mapped, SOPs your team will use, and a playbook for new hires.
- 02Clear ownersWho does what, who decides what, and what still gets escalated to you.
- 03Tools that talkA tool stack audit, automations between your apps, and fewer copy-and-paste jobs.
- 04Numbers you watchA short scorecard, reviewed on a rhythm, so you hear early when something slips.
- Yours to keep
- Written for your team
- Reviewed on a rhythm
Three ways in. Start where it hurts.
Each one shows where its price starts. You get the exact price in writing before anything starts.
- 3+ staffGet OrganizedWe audit how the business runs, build the processes and roles it's missing, and keep them working. Starts with a $1,499 Systems Audit.
- Systems Audit, about 30 days
- Written processes and roles
- Tools your team uses
- Systems Care check-ins
- Solo or small teamGet AutomatedAI tools and workflows set up and taught to your team, and booking, payment, and CRM tools connected. AI Kickstart from $749, Tool Setup $125/hr.
- AI Kickstart
- AI Partner
- Tool Setup
- Intake and booking follow-ups
- OngoingGet BiggerRegular strategy time for owners planning what's next. Growth Advisor from $1,499/mo, or a Yearly Check-up for $3,499.
- Strategy calls
- A written growth plan
- New markets and revenue
- Selling or buying a business
Most consultants hand you a binder. We build it.
An operator and a builder on the same engagement. That's the difference.
The operatorGreg
Restaurants and retail taught him how teams really work. Anthropology taught him to watch the people, not the org chart, and he's been fixing how businesses run ever since.
- in restaurants, and in pet retail across two states
- District manager
- opened several, and sold one he started with Nathan
- His own businesses
The builderNathan
Retail taught him how customers shop and how small teams work. His dad taught him to build websites as a kid, and he's been making systems talk ever since.
- merchandising and store training across several states
- Retail ops
- software products he builds and runs himself
- His own apps
The self-check
How much runs through you?
Ten quick questions about how your business runs. Answer them right here. Your results show up as soon as you finish, and you can book 20 minutes to talk them through if you want.
About 3 minutesInstant resultsNo email needed
If you took next week off, what would happen?
Is this right for you?
A great fit
- You have customers and a team, even a small one
- You're the bottleneck and you know it
- You want systems built, not just recommended
- You're ready to let go of some control
Not the right fit
- Nobody is calling yet
- You need systems that store patient health information (PHI)
- You want someone to run the business for you
- You're not willing to change how things work
“We're in a completely different place operationally. Not only can we take on more clients confidently, but we can actually start to grow and become profitable.”
Questions, answered.
- How is this priced?
- Every service shows where its price starts. The Systems Audit is $1,499, Systems Build starts at $1,499 a month, AI Kickstart at $749, and Growth Advisor at $1,499 a month. You get the exact price in writing before anything starts.
- I'm a one-person business. Is this for me?
- Yes. Get Automated is built for solo owners and small teams: the right tools set up, AI workflows, and follow-ups that send themselves.
- Do you just write SOPs, or do you build things?
- Both. We design the system, write it down, and build the automations and tools that run it.
- How long does it take?
- The Systems Audit takes about 30 days. A Systems Build runs for a set minimum of 3, 6, or 12 months, depending on the size of the business. Growth Advisor is month to month.
- Can you help with a small one-off job?
- Yes. Setting up an email account, fixing a form, connecting two tools: that's Help Hours, $125 an hour with a 1-hour minimum, then 15-minute steps.
- We're a healthcare practice. Can you help?
- With how the practice runs, yes. But we don't build software that stores or handles protected health information (PHI): no patient portals, no health intake forms, no medical records.
- Do I need to fix my marketing first?
- If nobody's calling, probably. Systems won't help if there's nothing to run.
Tell us what’s running through you. We’ll tell you what to fix first.
A straight conversation. If we can't help, we'll say so.
Next open times